H&R Accounts On Your Report?

Last Updated:  
November 25, 2024
  • H&R Accounts is a debt collection company (that's likely hurting your credit score)
  • You may be able to remove them from your report, without paying your debt
  • Call us now to find out how!

Errors in your credit report are one of the greatest hindrances in maintaining your credit health. One of the most common errors involves the incorrect reporting of accounts by creditors or debt collectors. If you have noticed an H&R collection account in your credit report that does not belong to you, or if it has been reported erroneously, it's time to take action. This article will guide you through the entire process of removing H&R accounts from your credit report, teaching you how to dispute any errors so you can start building your financial health back up.

Understanding H&R Accounts and How They Affect Your Credit Report

What Are H&R Accounts?

More often than not, H&R accounts relate to accounts that have collections or outstanding debts within the jurisdiction of the debt recovery agency known as H&R Collections. Such an account may appear on your credit report if the original creditor has either sold or assigned the debt to a third-party collection agency. If you have discovered an account from H&R, you should know that it can have a severely negative impact on both your credit score and overall credit health, especially if the account is outdated or has been incorrectly reported.

The Impact Of H&R Accounts On Your Credit Report

H&R accounts are functionally similar to any other collections account, negatively affecting your credit report in the long term. Put simply, their presence on your credit report can lead to reduced credit scores, putting you at a disadvantage when it comes to getting a loan, mortgage, or even renting a house. Collection accounts may remain on your credit report for up to seven years, negatively affecting your financial freedom as a repercussion, especially when you are in the process of rebuilding your credit. Imagine that you diligently pay all of your debts on time and enjoy a good credit history as a result. One fine day, while checking your credit report, you stumble upon an H&R account registered under your name. Upon further investigation, you realize that the debt doesn’t even belong to you. Along with your credit score hitting a new low, this erroneous entry may hinder your ability to acquire a new credit card or a reasonable mortgage. During such stressful times, you may require an expert's help to get the issue resolved.

Identifying the Problem

Before disputing the H&R account present on your credit report, you need to find out whether it was reported correctly in the first place. In some cases, the debt may actually belong to you but has nonetheless been reported with incorrect account details or balances. At other times, the account may have been mistakenly or even fraudulently reported on. You will have to get a copy of your credit reports from the three major credit bureaus, Equifax, Experian, and TransUnion, to identify exactly what the issue is. If upon investigation, you feel that the account is invalid or should be completely removed from your report, then you must take immediate action to resolve the problem.

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Steps to Dispute H&R Accounts on Your Credit Report

Obtain Your Credit Report

The first step to disputing any inaccurate information from H&R is requesting a copy of your credit report from all three major credit bureaus. You are entitled to one free report from each bureau every 12 months; these are available through AnnualCreditReport.com. Be sure to thoroughly review all sections of your report for any inconsistencies. Now, let’s assume that you have discovered an H&R collections account within your Equifax credit report. Upon receiving your free report, you realize that it also shows up on your Experian and TransUnion reports. This would indicate that your problem is consistent across all reports, enabling you to proceed by solving the issue from all angles, not just one. Suffice it to say that specifically knowing where the issue lies can help you to streamline the dispute process.

Understand the Dispute Process

With your credit report in hand, it’s most vital to understand exactly how to go about disputing incorrect information. It is within your rights to dispute any entry on your credit report that you think is either incorrect or out of date. The Fair Credit Reporting Act (FCRA) gives you the right to dispute errors on your credit reports, requiring credit bureaus to investigate and resolve disputes. When it comes to filing a dispute, you can directly raise a formal challenge with the credit bureau, either through their specific websites or by mailing your dispute physically. Any documents that work to prove your claim, such as any evidence showing that the debt is not yours or that the account is paid up or closed, should be submitted along with your dispute letter. For instance, if you’ve discovered that the H&R account is reporting an incorrect balance, you should provide proof of payment. Alternatively, if you believe that the account is fraudulent, you might need to submit an identity theft report or a police report in support of this claim. 

File the Dispute

After gathering all the supporting documents, file the dispute with each credit bureau reporting on the H&R account. The dispute process usually involves selecting the item you want to dispute, explaining why it is wrong, and then providing proof to back up your explanation. Afterward, the credit bureau will contact the creditor or collection agency to verify the accuracy of the account. For instance, imagine you have filed a dispute for an H&R account on TransUnion which stated that it was never your debt to begin with. TransUnion will then contact H&R Collections and investigate the matter further. If H&R cannot prove the legitimacy of the debt, they have no choice but to remove it from your report. 

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Wait for the Resolution

Once you’ve lodged your dispute, the credit bureau has 30 days to investigate and reach a conclusion. During this time, the bureau will review the evidence you provided, reach out to the creditor or collection agency, and make a final decision. Once the investigation has been completed, you'll receive the results of your dispute. If they do decide to remove the H&R account, your report will be updated to reflect this.

What Should I Do If They Refuse to Remove the H&R Account?

What Will Happen After Your Dispute Is Denied

In some instances, your dispute might be denied, and the H&R account will continue to reflect on your credit report. If this happens, you may want to file another dispute with more documentation or escalate the matter further. If the credit bureau still refuses to remove the account despite overwhelming evidence, a request can be made to have a statement of dispute added to your report, offering your side of the story. Let’s suggest that you’ve filed a dispute complete with evidence supporting your claim that the H&R account does not belong to you, but the credit bureau rules that the removal of the entry is not warranted. In this case, you might decide to escalate the dispute, sending a letter that does more to clarify your claim along with any new evidence that was not previously provided to them. If the credit bureaus remain unmovable, you may file a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB is an agency that enforces credit reporting regulations. Filing a complaint will force accountability onto the credit bureaus, thus motivating them to get their act together. If you've been battling the same H&R account for months without resolution, perhaps a complaint to the CFPB will push your case to the forefront. The CFPB will forward your complaint to the credit bureau, which is then mandated to respond within 15 days. In rare cases, you should consider filing a lawsuit to remove H&R accounts from your credit report. If the account is fraudulent or the credit bureau or collection agency refuses to investigate, it is prudent to speak to a consumer protection attorney; they will help you understand your rights and options moving forward. 

What to Do If the H&R Accounts Are Legitimate

In some instances, the H&R account may well be legitimate: in plain terms, the debt is real. In such a case, although you cannot remove the account from the report, there are still measures that you can take to restore your credit health. For instance, if the account is valid and indicates that some past debts are settled or partially paid, various payment plan strategies can offer you a means of negotiating with the collection agency to reflect it as "paid in full" or "settled" on your credit report. In all likelihood, this will reduce the account’s negative impact on your credit health.

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Negotiating With H&R Collections

In the event that the account is legitimate and you are the rightful owner of the debt, direct negotiations with H&R collections may work in your favor. You might negotiate a lump-sum payoff or structured payment plan whereby you agree to pay off your debt. In exchange, request that they remove the account from your report or mark it as "paid in full." For example, if you owe H&R Collections $1,000 on an outstanding account, you could offer $700 in settlement. If H&R agrees to this offer, then you should request that they update your report accordingly to reflect the payment or delete the account altogether.

How CreditSage Can Help

The Value of Professional Assistance From CreditSage

It can be extremely complicated and time-consuming to dispute H&R accounts or any other similar error in your credit report. A reputable credit repair company like CreditSage can handle the entire dispute process for you, making sure that all tasks are carried out accurately and in a timely manner. Owing to their expertise regarding credit reporting law and tactics for disputes, they will be able to increase the odds of success in removing incorrectly reported accounts from your credit report. For instance, after months of unsuccessfully trying to remove an H&R account from your credit report, CreditSage could help you file disputes and streamline the process, giving you a better chance of finally removing the entries. 

Final Word

The process of getting an H&R account off your credit report can be daunting, but if you stay motivated and employ all of the different strategies available to you, there's nothing that can stop you from cleaning up your report and improving your overall credit health. Whether you are disputing inaccurate statements, filing complaints, or negotiating directly with H&R collections, every small step you take during the dispute process is drawing you closer to a clean, uncluttered credit report. If this process sounds too overwhelming for you, reaching out to CreditSage is your best option. With their assistance, you’ll be far more likely to remove these errors and finally rehabilitate your credit health.

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